We are committed at R Capital, as well as in our environment, employees and partners, to integrate reliable and trustworthy data management and confidentiality solutions.
In doing so, the protection of privacy and the personal data entrusted to us is paramount and managed according to strict criteria.
We explain these in detail here:
We receive and store information about you, such as:
Information you provide to us: We collect information that you provide to us. This includes:
Your name, email address, address or zip code, payment method, and phone number.
We collect this information in a variety of ways, such as when you enter your information when visiting the R Capital website, interacting with our customer service or participating in surveys or marketing promotions, or otherwise submitting information to us through our service or otherwise.
We collect information related to you and your use of our Service, your interactions with us or our advertising, and information related to your network, network devices, and your computer or other devices used to access our website (such as game consoles, smart TVs, mobile devices, set-top boxes, and other streaming devices).
This information includes:
We also collect information that is submitted to us from other sources (automated). This information is protected in accordance with the policies described in this Privacy Policy and from additional restrictions imposed by the data source.
These external sources, as well as the method of transmission, may change over time. However, the following data is currently collected:
We use information both to provide our website visitors and users with an optimal user experience and to analyze, manage, improve and personalize services and marketing activities. For example, such information is used for the following purposes:
We disclose your information for certain purposes and to third parties as described below:
The R Capital Family of Companies and Partners: We share information within the R Capital family of companies and with collaborative and marketing partners to provide you with access to our service, to provide customer service, to make decisions about improving our service and developing content
Service Providers:
We use other companies, agents or contractors (“Service Providers”) to provide services on our behalf or to help us provide our Services to you. For example, we use Service Providers to provide marketing, advertising, communications, security, infrastructure, and IT services; to customize, personalize, and optimize our Service; to provide bank account or account balance information; to process credit card transactions or other forms of payment and make them available to customer service; and to process and administer customer surveys.
Protection of R Capital IT Resources:
R Capital and its service providers may disclose or otherwise use your personal or other information if we or the service providers have reason to believe that disclosure is necessary to comply with
(a) comply with applicable law, regulation, legal process or governmental request,
(b) enforce applicable terms of use, including investigations of potential violations thereof,
(c) detect, prevent or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues; or
(d) to protect against the violation of the rights, property or safety of R Capital, its users or the public as required or permitted by law.
Business Transfers:
We will transfer information, including personal information, in connection with a reorganization, restructuring, merger, sale or other type of transfer of assets, provided that the recipient agrees to honor your personal information in a manner consistent with our Privacy Policy.
You may also choose to disclose your information in the following ways:
Interest-based ads:
Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites on the Internet. If you are using a browser, cookies and web beacons may be used to collect information to determine your likely interests. If you are using a mobile device, tablet, or streaming device with a resettable device identifier, that identifier may be used to determine your likely interests. Please see the section “About Cookies and Internet Advertising” (below) regarding your choices about interest-based ads from R Capital Inc.
For inquiries or other questions about our privacy practices, please contact our Privacy Officer at support@rcapital-inc.com.
We will respond to all inquiries from individuals regarding the exercise of their data protection rights in accordance with applicable data protection laws.
You have the right to object to processing of your personal data, as well as to ask us for limited processing or portability of your personal data.
If we have collected and processed your personal data with your consent, you may withdraw this consent at any time. Withdrawal of consent will not affect the lawfulness of any processing that took place prior to that. Nor will it affect the processing of your personal data under any legal grounds for processing other than consent. You also have the right to lodge a complaint with a data protection authority regarding our collection and use of your personal data.
We may retain information as required or permitted under applicable laws and regulations, including by including your choices, for billing or recordkeeping purposes and, to comply with the purposes of this Privacy Policy. We will take reasonable steps to delete personal information in a secure manner when it is no longer in use.
We use appropriate administrative, logical, physical and organizational measures to protect your personal data from loss, theft, unauthorized access, unauthorized use and unauthorized modification. These measures have been developed to provide a level of security appropriate to the risks involved in processing personal data. Unfortunately, no measures can guarantee 100% protection. For this reason, we cannot guarantee the security of your personal data.
We and our service providers use cookies and other technologies (such as web beacons) and resettable device identifiers for various reasons. We want to make sure you are aware of our use of these technologies. This section explains the technologies we use, what their function is, and your choices regarding their use.
Cookies are small files that are typically stored on your device when you access and use websites and use internet services. We also use other technologies, such as browser storage and plugins (for example, HTML5, IndexedDB, and WebSQL). Just like cookies, these other technologies may store small amounts of data on your device. Web beacons (also called transparent gifs or tracking pixels) often work in conjunction with cookies. Rejecting cookies will, in many cases, limit the effectiveness of web beacons in conjunction with these cookies.
R Capital uses these technologies for a variety of reasons, including to facilitate access to our service by storing your access information for the next time you log in; to provide, evaluate, understand and improve the use of our services; to enforce our terms, to prevent fraud; to improve website performance, monitor visitor numbers and behavior on our website; to serve and personalize marketing or advertising; and to understand interactions with our emails, marketing and online advertising on third-party websites.
Necessary cookies:
These cookies are needed for us to provide our website or online services. For example, we and our service providers may use these cookies to verify and identify our members when they use our websites and apps so that we can provide our service to them. They also help us enforce our Terms of Service, prevent fraud, and maintain the security of our Service.
Performance and functionality cookies:
These cookies help us customize and optimize your visit to the Website or social media offerings. For example, they allow us to save your settings and prevent you from having to repeatedly enter information that you have already provided (for example, during registration). We also use cookies to collect information (such as popular pages, conversion rates, viewing habits, click-through rates and other information) about how our visitors use our online services. This allows us to improve and personalize the website and service and conduct market research. Deleting these types of cookies may result in limited functionality of our Service.
Advertising Cookies and Resettable Device Identifiers:
These cookies and resettable device identifiers use information about your use of this and other websites and apps, your response to ads and emails, and to deliver ads that are more relevant to you, as well as for analytics and optimization purposes. This type of advertising is called “interest-based advertising.” The advertising cookies associated with our Service are owned by our service providers.
Some of the websites and apps on which we serve our ads, as well as advertising technology companies we work with to buy, serve, optimize, or measure our ads (collectively, “advertising partners”), receive limited information from us in connection with our use of these technologies as part of our targeting, measurement, and optimization (e.g., registration steps completed and website visit information).
This type of information is typically used to assess the effectiveness of our advertising campaigns and their optimization by allowing advertising partners to see if someone who saw an ad later registered with our service.
Influence the use of cookies:
For more information about the cookies on our website, as well as other forms of online tracking (including the collection of information by third parties about your online activities and through third-party websites or online services for advertising based on online interests) and your choices regarding them, click here. We do not currently respond to “Do not track” signals from browsers.
Affect the use of self-regulatory program resources:
R Capital does not support the following self-regulatory programs that provide additional privacy choices for interest-based advertising:
In Europe: European Interactive Digital Advertising Alliance (EDAA).
Influence the use of other technologies:
There are a number of ways to influence the use of technology similar to cookies, such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). For example, many popular browsers offer the ability to clear browser memory. You can usually find this feature in the settings; consult the help function or the support section of your browser to learn more. Other technologies, such as Silverlight memory, can be cleared within the application.
Last updated: January 1, 2021