Error messages

We explicitly ask you to contact us if our website refers to content that gives cause for complaint or is even illegal. In the event of copyright infringements, we also request that you inform us of this at the contact address support@rcapital-inc.com.

If we become aware of any infringements, we will remove such content immediately.

The same applies in the event that our own content is not error-free, up-to-date, complete and comprehensible.

If you have technical problems using our homepage or our social media accounts, please send us an email with the following data:

  • With which device did the problems arise?
  • Which operating system are you using?
  • Is it a cell phone and if so, which model?
  • Can you send us a screenshot of the error message?
  • When did the error occur or has the error only occurred since a certain point in time when you changed something?

 

In this case, please send us an e-mail with a screenshot of the error message or the text of the error message. Especially error codes (numbers) are important. Often you can copy the text of the message by pressing Ctrl+C (even without marking it first) and then paste it into the e-mail.